BSBPMG426: Apply project risk management techniques
Project and Risk Management
28th May 2025
4
BSBPMG426 | Apply project risk management techniques
BSB40920 | Certificate IV in Project Management Practice
Note: If you are an online student, you will be required to complete this declaration on the TAFE NSW online learning platform when you upload your assessment.
This assessment is my original work and has not been:
plagiarised or copied from any source without providing due acknowledgement.
written for me by any other person except where such collaboration has been authorised by the Teacher/Assessor concerned.
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Assessment details |
Instructions |
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Assessment overview |
The aim of this assessment is to assess your skills in assisting with aspects of risk management in a project such as planning for, controlling and reviewing risks associated with the project. |
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Assessment event number |
2 of 2 |
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Instructions for this assessment |
This is a skills-based assessment that assesses your ability to demonstrate skills required in the unit. This assessment is in 2 parts: Project 1 (Website Redesign): Practical Workplace Assessment (including Role Play Scenario) Project 2 (CRM Implementation): Practical Workplace Assessment (including Role Play Scenario) And is supported by: o bservation checklist assessment checklist Assessment feedback Supporting documents and templates BSBPMG426_AE_Sk2of2_Appx_1SimulationPack.docx.docx (Long URL: https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=603407de-dd31-4cdf-9fd6-16c00dcca466) BSBPMG426_AE_Sk2of2_Appx_2ProjectPlan.docx.docx (Long URL: https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=044350bb-97eb-4e67-aca3-377cd018fb60) (Long URL: https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=f6c533d6-421c-4cd8-8e54-3666acd91edd) BSBPMG426_AE_Sk2of2_Appx_4RiskIdentificationAndPrioritisationRegister.xlsx.xlsx (Long URL: https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=0ecb10f6-6ec1-404c-a1f7-43bc139f0217) BSBPMG426_AE_Sk2of2_Appx_5RiskControlRegister.xlsx.xlsx (Long URL: https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=75bacdb0-f07c-4baa-89d6-d375312dbd48) Note: This assessment may contain links to external resources. If a link does not work, copy and paste the URL directly into your browser. |
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Submission instructions |
On completion of this assessment, you are required to submit it to your Teacher/Assessor for marking. Where possible, submission and upload of all required assessment files should be via the TAFE NSW online learning platform. It is important that you keep a copy of all electronic and hardcopy assessments submitted to TAFE and complete the assessment declaration when submitting the assessment. |
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What do I need to do to achieve a satisfactory result? |
To achieve a satisfactory result for this assessment you must be available at the arranged time to complete all the assessment criteria as outlined in the assessment instructions. All parts of the observable task must be performed to a satisfactory level as indicated in the criteria section of the observation checklist. All oral questions must be answered correctly to be deemed satisfactory in this assessment task; however, Teachers/Assessors may ask you additional questions to confirm your understanding of the task. If a resit is required to achieve a satisfactory result it will be conducted at an agreed time after a suitable revision period. |
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What do I need to provide? |
A TAFE NSW student account username and password A c alculator and writing materials A suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access |
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What the Teacher/Assessor will provide |
Access to this assessment and learning resources, including the student workbook and any supporting documents or links. Data sheets, reference text, organisational policy etc that is referenced in the assessment. These may be hard copy or made available online. |
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Due date Time allowed Venue |
Refer to Learning Plan 10 hours (indicative only) TAFE NSW campus/ TAFE Digital Campus/ TAFE NSW Moodle/ a location determined by your assessor |
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Assessment feedback, review or appeals |
In accordance with the TAFE NSW policy Manage Assessment Appeals, all students have the right to appeal an assessment decision in relation to how the assessment was conducted and the outcome of the assessment. Appeals must be lodged within 14 working days of the formal notification of the result of the assessment. If you would like to request a review of your results or if you have any concerns about your results, contact your Teacher/Assessor or Head Teacher. If they are unavailable, contact the Student Administration Officer. Contact your Head Teacher/Assessor for the assessment appeals procedures at your college/campus. |
The instructions and the criteria in the tasks and activities below will be used by the Teacher/Assessor to determine whether the tasks and activities have been satisfactorily completed. Use these instructions and criteria to ensure you demonstrate the required skills and knowledge.
If this assessment requires you to record information, your Teacher/Assessor will provide you with an appropriate document/template.
Your Teacher/Assessor will advise a time and location for each event. Alternatively, you may have the option to record your participation and submit as video evidence.
If you are submitting video evidence, you must:
Provide a video for each
participation
clearly meeting all requirements.
Ensure you have access to the equipment and resources required to
participate in
each demonstration.
Follow the
Video recording instructions (pdf)
.
This one-pager includes useful tips, links to resources, and a demonstration video.
URL: https://share.tafensw.edu.au/share/items/744af7d4-a241-45e2-adb0-0e13f2fe4950/0/?attachment.uuid=01c3c87a-4599-48c2-91f0-68a00b5bbb4c
Address the qu
estions or items listed in the o
bservation checklist, either during the demonstration or record them in a separate video file.
To complete this skills assessment, you must participate in practical activities that will demonstrate your ability to complete skills-based tasks to industry standards.
Your responses will be used as part of the overall evidence requirements of the unit.
You should refer to the list of criteria in the observation and assessment checklist to understand what you need to demonstrate in this section of the assessment. This checklist outlines the assessment criteria used to assess their performance.
Once completed, you should submit this assessment and the tasks and activities they are required to complete for the Teacher/Assessor for marking.
You are working as a Project Assistant at Gelos Enterprises. They have been assigned two projects. The details of the projects are in the Simulation Pack. Read through this and familiarise yourself with the Project Plan before completing the activities.
Document names are:
BSBPMG426_AE_Sk2of2_Appx_1SimulationPack.docx.docx
(Long URL: https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=603407de-dd31-4cdf-9fd6-16c00dcca466)
BSBPMG426_AE_Sk2of2_Appx_2ProjectPlan.docx.docx
(Long URL: https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=044350bb-97eb-4e67-aca3-377cd018fb60)
BSBPMG426_AE_Sk2of2_Appx_3StakeholderScript.docx.docx
(Long URL: https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=f6c533d6-421c-4cd8-8e54-3666acd91edd)
BSBPMG426_AE_Sk2of2_Appx_4RiskIdentificationAndPrioritisationRegister.xlsx.xlsx
(Long URL: https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=0ecb10f6-6ec1-404c-a1f7-43bc139f0217)
BSBPMG426_AE_Sk2of2_Appx_5RiskControlRegister.xlsx.xlsx
(Long URL: https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=75bacdb0-f07c-4baa-89d6-d375312dbd48)
If there is the option to complete this assessment in your workplace, you will need to make sure you have the information and resources in your workplace, that you will need to complete all activities and similar required documentation as outlined above. To ensure your workplace will meet the requirements, you should first discus this option with your teacher/assessor.
You will also need to talk to your work colleagues about your assessment and let them know that they may be recorded as part of your evidence for meetings and other interactions.
The following assessment instructions are based on you completing this assessment based on the provided documents and simulated context.
Activity 1: Identify project requirements
Read through and review the following:
The project documentation and email from the Project Manager Trudi Barr in
BSBPMG426_AE_Sk2of2_Appx_1SimulationPack.docx.docx
(Long URL: https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=603407de-dd31-4cdf-9fd6-16c00dcca466)
The Gelos Enterprise Website (Simulated organisation)
(Long URL: https://share.tafensw.edu.au/share/items/d0b458dc-3922-409d-b1fe-9a2f785f4a38/0/?attachment.uuid=5f1677bf-8296-4137-ae33-8b9e30bad1ab)
and Gelos Enterprises’ WHS Hazard Risks and Reporting Procedure
(Long URL: https://share.tafensw.edu.au/share/items/5f1cec7b-1d03-446a-85b7-edb42692c34e/0/?attachment.uuid=042d597a-9757-4dc2-b0eb-1bc855c85117)
and ICT Risk Management Policy
(Long URL: https://share.tafensw.edu.au/share/items/5f1cec7b-1d03-446a-85b7-edb42692c34e/0/?attachment.uuid=d03451a2-9997-461e-89e9-ef2e283fcd1f)
Other documents and templates required
BSBPMG426_AE_Sk2of2_Appx_4RiskIdentificationAndPrioritisationRegister.xlsx.xlsx
(Long URL: https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=0ecb10f6-6ec1-404c-a1f7-43bc139f0217)
And
BSBPMG426_AE_Sk2of2_Appx_2ProjectPlan.docx.docx
(Long URL: https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=044350bb-97eb-4e67-aca3-377cd018fb60)
Your task is to use the BSBPMG426_AE_Sk2of2_Appx_4RiskIdentificationAndPrioritisationRegister.xlsx to:
Identify the required deliverables, objectives and resources required for the project
Identify at least five potential and actual risks (threats) for the project. Ensure you include scope creep as an actual risk. Identify one risk for each of the following areas:
resources (human)
budget
performance and quality
scope
schedule.
For each risk:
identify the stage it may occur in the life cycle of the project
determine the priority of the risk based on the potential impact on the project
describe how each risk might be monitored.
Select one of the risks and visually document (for example, using the Risk Analysis Process) how you determined the risk rating for that risk.
Once you have completed the Risk Identification and Prioritisation Register, email it to the Project Manager.
Use the email template in BSBPMG423_AE_Sk2of2_Appx_2ProjectPlan.docx to write your email.
The Project Manager will then organise a meeting with you to make some decisions on the methods, techniques, and tools to mitigate the risk, look at risk management plans, and work on how to report and monitor the risks.
Activity 2: Role Play
To complete this part of the assessment, you will participate in a role play to demonstrate your ability to complete skills-based tasks to industry standards. The role play will be digitally recorded and submitted as evidence.
The task
Meet with the Project Manager to discuss the BSBPMG426_AE_Sk2of2_Appx_4RiskIdentificationAndPrioritisationRegister.xlsx.
You will need to be prepared at the meeting to:
outline the information in the Risk Identification and Prioritisation Register
explain why it is important to know at what stage in the project life cycle the risk may occur
identify and explain the method and tools used to identify and prioritise the risks
ask for confirmation that the content of the Risk Identification and Prioritisation Register
as outlined, is acceptable
ask if there are any other risks to be added to the document after completing the discussion on the Risk Identification and Prioritisation Register
contribute to discussing the possible options to eliminate or manage the risk following Gelos Enterprises’ WHS Hazard Risks and Reporting Procedure and ICT Risk Management Policy, including the strengths and limitations of the possible controls for three risks from different categories.
document the three risks discussed during the meeting on the Risk Control Register and discuss the possible controls' strengths and limitations
you might take notes by hand or directly into the Risk Control Register template.
At the meeting, demonstrate effective oral communication and teamwork skills including:
using clear and concise language to share information
using non-verbal language features (such as nodding, smiling etc.) to show cooperation and understanding
asking questions to identify required information
responding to questions as required
using active listening techniques to confirm understanding.
Role/s of the person/s in supporting roles
Ask a friend, colleague or another student to participate in the Role Play. They should act in the role of the Project Manager. You will need to provide your stakeholders with
BSBPMG426_AE_Sk2of2_Appx_3StakeholderScript.docx.docx
(Long URL: https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=f6c533d6-421c-4cd8-8e54-3666acd91edd)
This role play will require the following roles:
Project Assistant (student)
Project Manager (friend, colleague or another student).
Time allowed
10 minutes
How to submit:
Follow the Video recording instructions (pdf). This one-pager includes useful tips, links to resources, and a demonstration video. (Long URL: https://share.tafensw.edu.au/share/items/744af7d4-a241-45e2-adb0-0e13f2fe4950/0/?attachment.uuid=01c3c87a-4599-48c2-91f0-68a00b5bbb4c)
If you don’t have access to video recording software, please talk with your assessor about organising an online meeting.
Activity 3: Implementing Actions from the Meeting
You are required to complete any actions from the meeting and submit any completed documents to the Project Manager using a communication method of your choice. Refer to Gelos Enterprises’ Communication Procedure (pdf). (Long URL: https://share.tafensw.edu.au/share/items/5f1cec7b-1d03-446a-85b7-edb42692c34e/0/?attachment.uuid=55d8c18c-98ab-44da-a3ca-a904133bab2d)
Select an appropriate method of communication where you can outline the documents completed, ask for feedback and request approval for the contingency plan suggestions.
Before communicating with the Project Manager:
Amend
the draft
Risk and Identification Prioritisation Register
with the additional risk/s as discussed and directed by the Project Manager at the project team meeting. Make sure you clearly show the additions you have made.
Complete the
BSBPMG426_AE_Sk2of2_Appx_5RiskControlRegister.xlsx.xlsx
for all risks, including any new risks identified at the project team meeting.
(Long URL:
https://share.tafensw.edu.au/share/items/0a25e8f1-35f4-4c85-9ca3-f804d5ec8be3/0/?attachment.uuid=75bacdb0-f07c-4baa-89d6-d375312dbd48)
Add a column to the
Risk Control Register
and identify a contingency plan for each risk and its control.
Activity 4: Risk Management Strategies
Read the email from the Project Manager Trudi Barr in BSBPMG426_AE_Sk2of2_Appx_1SimulationPack.docx
You are required to respond by reply email to the request for information as outlined in the email from the Project Manager. You will need to include:
an explanation of what a risk management strategy is
why having a risk strategy is important
how risk management strategies can be applied to other projects at Gelos Enterprises, currently and in the future.
Use the email template in BSBPMG423_AE_Sk2of2_Appx_2ProjectPlan.docx to complete this activity.
Activity 5: Monitoring Risk during the Project
Read the email from the Project Co-ordinator Donna Chisholm in
BSBPMG426_AE_Sk2of2_Appx_1SimulationPack.docx
Write an email to the Project Manager outlining the changes that have occurred to the project risks during your monitoring of the project's progress and from the information outlined in Donna’s email. Use the email template in BSBPMG423_AE_Sk2of2_Appx_2ProjectPlan.docx to complete this activity.
You are to include:
your role in monitoring actual risks
your role in identifying any new risks of the project
the process you used to identify the changes and any new risks
any advantages to the extension to project scope
the need to include all pertinent stakeholders at the project scoping stage.
The text of the email should be in grammatically correct English using appropriate business-like language and the correct email conventions.
Activity 6: Reporting Risk Changes to Project Manager during the Project
Read the email from the Project Manager Trudi Barr in BSBPMG426_AE_Sk2of2_Appx_1SimulationPack.docx
As directed, complete the following:
Add any new risks you might identify that is not already covered in the Risk Control Register and the Risk Identification and Prioritisation Register.
Amend all sections of the risk management plans' current risks to reflect the changes and risk levels as needed.
Identify where you think the opportunity for the changes will outweigh the risk identified to the project deliverables in terms of time and budget.
Prepare a short report using the template in
BSBPMG423_AE_Sk2of2_Appx_2ProjectPlan.docx
. In the report, give your opinion
on how we might proceed and at least one recommendation for action.
Activity 7: Reviewing Project Risk Management Practices
Read the email from the Project Manager Trudi Barr and the attachment in BSBPMG426_AE_Sk2of2Appx1Simulationpack (docx). You are required to reflect and gather information from your own experiences. Complete the Website project risk management questionnaire in BSBPMG423_AE_Sk2of2_Appx_2ProjectPlan.docx to document your thoughts and opinions (approximately 200 words).
Criteria for success:
By completing this activity, you should:
Contribute to reporting opportunities for risk control.
Contribute to ongoing review of project outcomes and determine effectiveness of risk management activities.
Report risk management issues and responses to relevant stakeholders.
Make changes to project management techniques based on feedback received.
Evaluate, review and report on risk-management processes and make recommendations for future improvements.
Documents
results
of analyses using required organisational formats.
Identifies responsibilities of own role in terms of its contribution to broader goals of work environment.
Identifies outcomes to identify opportunities for future improvement.
Activity 8: Role Play
To complete this part of the assessment, you will participate in a role play to demonstrate your ability to complete skills-based tasks to industry standards. The role play will be digitally recorded and submitted as evidence.
The task
Your task is to contribute to a discussion with the Project Manager on implementing corrective action via a role play.
Trudi has mentioned that the meeting would concern corrective actions to be taken for a risk you have identified in the Risk Control Register.
Trudi has asked you to bring a copy of your Risk Control Register with you to the meeting.
At the meeting, demonstrate effective oral communication and teamwork skills including:
using clear and concise language to share information
using non-verbal language features (such as nodding, smiling etc.) to show cooperation and understanding
asking questions to identify required information
responding to questions as required
using active listening techniques to confirm understanding.
Role/s of the person/s in supporting roles
Ask a friend, colleague or another student to participate in the Role Play. They should act in the role of the Project Manager. You will need to provide your stakeholders with BSBPMG426_AE_Sk2of2_Appx_3StakeholderScript.docx.
This role play will require the following roles:
Project Assistant (student)
Project Manager (friend, colleague or another student).
Time allowed
10 minutes
How to submit:
Follow the Video recording instructions (pdf). This one-pager includes useful tips, links to resources, and a demonstration video. (Long URL: https://share.tafensw.edu.au/share/items/744af7d4-a241-45e2-adb0-0e13f2fe4950/0/?attachment.uuid=01c3c87a-4599-48c2-91f0-68a00b5bbb4c)
If you don’t have access to video recording software, please talk with your assessor about organising an online meeting.
Activities for Project 2: CRM Implementation
Activity 9: Preparing for Risk Analysis and Planning for a Project
Read through the project documentation, email from the Project Manager Trudi Barr in BSBPMG426_AE_Sk2of2_Appx_1SimulationPack.docx and Gelos Enterprises’ WHS Hazard Risks and Reporting Procedure (pdf) and ICT Risk Management Policy (pdf). (Long URLs: https://share.tafensw.edu.au/share/items/5f1cec7b-1d03-446a-85b7-edb42692c34e/0/?attachment.uuid=042d597a-9757-4dc2-b0eb-1bc855c85117, https://share.tafensw.edu.au/share/items/5f1cec7b-1d03-446a-85b7-edb42692c34e/0/?attachment.uuid=d03451a2-9997-461e-89e9-ef2e283fcd1f)
You are to prepare for a risk analysis and planning meeting with Donna:
Arrange a meeting with Donna using a communication method of your choice.
Whatever your choice, you must provide evidence of the communication method and the content included.
Your communication content should outline the purpose of the meeting and what you hope to achieve by the end of the time together.
Refer to Gelos Enterprises’ Communication Procedure (pdf) to select an appropriate communication method.
Prepare the Risk Identification and Prioritisation Register
(
BSBPMG426_AE_Sk2of2_Appx_4RiskIdentificationAndPrioritisationRegister.xlsx
)
and the Risk Control Register
,
(
BSBPMG426_AE_Sk2of2_Appx_5RiskControlRegister.xlsx
)
including entering the project deliverables, objectives and resources ready for the meeting.
Include on the Risk Control Register the column for the contingency plan.
Activity 10: Role Play
To complete this part of the assessment, you will participate in a role play to demonstrate your ability to complete skills-based tasks to industry standards. The role play will be digitally recorded and submitted as evidence.
The task
You are to attend the meeting with Donna and take the lead role. The meeting is an informal meeting. However, you will need to guide the meeting process to ensure you obtain all the information needed to complete your tasks and documents.
At the meeting you are required to:
outline the purpose of the meeting and the goal to be achieved by the end of the meeting.
outline the project deliverables, objectives and resources before beginning to look at the risks
brainstorm with Donna for about a minute or so to identify as many risks as possible for the project and note down the list of risks
identify six risks (from the list of risks) that are the most important to work with to fill out both the risk registers
complete the Risk Identification and Prioritisation Register and then the Risk Control Register with Donna
refer to the appropriate Gelos Enterprises policy and procedure to help you identify the best controls to apply to each risk
ask the question: ‘Is there any risk management issue we have had in past project reviews that we might need to be aware of?’
Role/s of the person/s in supporting roles
Ask a friend, colleague or another student to participate in the Role Play. They should act in the role of Donna Chisholm, the Project Co-ordinator. You will need to provide your stakeholder with BSBPMG426_AE_Sk2of2_Appx_3StakeholderScript.docx.
This role play will require the following roles:
Project Assistant (student)
Donna Chisholm, Project Co-ordinator (friend, colleague or another student).
Time allowed
10 minutes
How to submit:
Follow the Video recording instructions (pdf). This one-pager includes useful tips, links to resources, and a demonstration video. (Long URL: https://share.tafensw.edu.au/share/items/744af7d4-a241-45e2-adb0-0e13f2fe4950/0/?attachment.uuid=01c3c87a-4599-48c2-91f0-68a00b5bbb4c)
If you don’t have access to video recording software, please talk with your assessor about organising an online meeting.
Activity 11: Risk Management Strategy
After the meeting you are required to prepare a simple table in BSBPMG423_AE_Sk2of2_Appx_2ProjectPlan.docx that lists the risks you have identified. Briefly explain the risk management strategy the group decided to use to address the risk, that is, avoid, mitigate, transfer, accept or escalate and why the choice was made.
Send an email to the Project Manager:
outlining the process used to identify the risks, controls and contingency plans
attaching the risk registers and the risk management strategy document to the email
identifying the risk management issue raised in the previous Website Redesign project reviews that you feel may need to be monitored as from past lessons learned, Gelos Enterprises finds the risk to always be an issue
requesting feedback from the Project Manager on the risks outlined and the risk management issue you have identified.
Use the email template in BSBPMG423_AE_Sk2of2_Appx_2ProjectPlan.docx to draft your email.
Activity 12: Changed Circumstances Affecting Risk Management
Read the scenario in BSBPMG426_AE_Sk2of2Appx1Simulationpack (docx).
Your task is to email the Project Manager with:
the change in circumstances
how the changed circumstances might affect the project outcomes
the contingency plan in place
any changes that need to be made to the Risk Control Register and/or contingency plans as a result of the changed circumstances
suggest a course of action to take if Dan’s sick leave is extended and changes or additions need to be made, including who might be involved
asking for confirmation of the action to be taken and the people who will undertake the tasks
identifying opportunities for the project.
Activity 13: Preparing a Risk Report
Read the scenario in BSBPMG426_AE_Sk2of2Appx1Simulationpack (docx).
You are to prepare a risk report to the Project Manager and other pertinent stakeholders just in case the risk eventuates to:
advise of changing circumstances
how you will alter the risk management plans accordingly
confirm plans to reflect the changing environment
outline how you will continue to review contingency plans
seek approval for any risk management issues identified and subsequent actions suggested
ask for confirmation of task allocation so the action can be taken if necessary.
Use the risk report template in BSBPMG423_AE_Sk2of2_Appx_2ProjectPlan.docx.
Activity 14: Seek Feedback on Risk Management Processes
Read the email and attachments in BSBPMG426_AE_Sk2of2_Appx_1SimulationPack.docx.
You are to complete the tasks as directed by Trudi in her email, including:
contributing to project reporting by completing the Risk Management Questionnaire when feedback is received
identifying changes to be made to project management techniques based on the feedback received.
Use the template in BSBPMG423_AE_Sk2of2_Appx_2ProjectPlan.docx to complete this activity.
The observation checklist will be used by your Teacher/Assessor to mark your performance in the previous event type/s. Use this checklist to understand what skills you need to demonstrate in the role play section of this assessment. The checklist lists the assessment criteria used to determine whether you have successfully completed this assessment event. All the criteria must be met. Your role play will be used as part of the overall evidence requirements of the unit
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Table - Observation Checklist Activity # |
Task performed |
S |
U/S |
Assessor comments |
|---|---|---|---|---|
Activity 2:Role Play
|
1.Use appropriate communication skills during discussion and decision making with relevant project personnel at a meeting whereby they: Concisely and clearly asked and answered questions Used appropriate nonverbal language, e.g. body language (eye contact, no crossing arms, a nod of the head), tone of voice and speed of delivery Used interpersonal skills to minimise any misunderstanding such as ‘I’m not sure I understand what you are saying’ or ‘I don’t feel we are both feeling the same way about this risk.’ Used active listening skills (nod head, make eye contact, paraphrase, and phrases such as ‘I see’ or ‘I like that.. ’) to show understanding, clarify information, acknowledge comments and confirm outcomes Selected and used appropriate conventions and protocols when communicating, such as not interrupting when others are talking, showing respect through tone of voice Used questioning to elicit views and opinions of others Asked questions to identify or confirm the required information: ‘Can you tell me more about this?’ ‘Have I got this correct?’ Worked collaboratively and cooperatively with the meeting members by listening to their opinions and ideas and respecting their responses |
Date of observation: Assessors are to record their observations in enough detail to demonstrate their judgement of the student’s performance against the criteria required.
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Activity 2:Role Play
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2.Outline, explain and confirm risk analysis methods, techniques and tools with the Project Manager whereby they: Outlined the Risk Identification and Prioritisation risk information Briefly identified the method and tools used to identify the risks, e.g., risk matrix Asked questions to confirm the risks identified and their priority ranking, e.g. ‘Are there any other risks to be added to the form?’ Participated in the discussion on risk mitigation options following Gelos Enterprises policy and procedure Explained the purpose of the Hierarchy of Control Referred to the Risk Management Polic ies during discussions |
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Activity 2:Role Play
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3.Participate in discussions and decisions at a project meeting to develop and establish risk management strategies whereby they contributed appropriate and useful information, ideas and opinions and made decisions about: The preferred risk control options for the risk Who will implement the options and the time it needs to be completed by Who will be responsible for monitoring the risk and control and any further action The strengths and limitations of the possible controls |
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Activity 2:Role Play
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4.Actively participate in developing and implementing risk reporting mechanisms whereby they: Explained the use and preparation of the Risk Identification and Prioritisation Register Completed sections of the Risk Control Register for three risks Took notes on the Risk Control Register for three risks and all relevant parts of the form |
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Activity 8:Role Play
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5.Contribute to discussion on response to an identified risk for the project that actually occurred whereby they outlined: Who would be responsible for implementing the contingency plan The reason the person would be responsible for the implementation How the person is to implement the contingency plan and in what timeframe Whether the contingency plan would need amendment and if so, what it would entail How they would monitor the contingency plan is working to correct the risk |
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Activity 8:Role Play
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6.Participate in a discussion whereby they: Answered all questions Used clear language when answering questions Used nonverbal language appropriately, e.g., made eye contact, not cross arms, respectful tone Used active listening skills to respond to comments by nodding head, saying ‘yes’, ‘hmm’ etc. Used at least one open question to seek information or clarify the meaning, e.g. ‘I am not sure I understand – could you go through that again?’ Used at least one closed question to get confirmation from the Project Manager on a comment or instruction, e.g. ‘Is this correct?’ Did not interrupt when the other person was speaking Paraphrased to confirm understanding of a question or piece of information Agreed on the person to undertake the implementation of the contingency plan |
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Activity 10: Role Play
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7.Participate in a meeting whereby they: Outlined the purpose of the meeting and the goal to be achieved by the end of the meeting Outlined the project deliverables, objectives and resources before beginning to look at the risks Worked collaboratively with stakeholders Contributed to a brainstorming session to identify as many risks as possible for the project Worked cooperatively with stakeholders to complete the Risk Identification and Prioritisation Register and the Risk Control Register for six identified risks from the brainstorming Referred to the appropriate Gelos Enterprises Risk Management Policy and Procedure to help identify the best controls to apply to each risk |
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Activity 10: Role Play
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8.Use communication and interpersonal skills in a discussion to reach a shared goal whereby they: Used active listening and questioning to ask for the opinions of Donna Used clear language when explaining or asking a question Used non-verbal communication methods, e.g., body language, tone of voice, to convey meaning, understanding or agreement/no agreement Paraphrased or used questioning to confirm information or understanding Understood the responsibilities of their role in completing the Registers and contributing to the brainstorming session |
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