IGB01 Interactions and Guiding Behaviour

Student name

Email address

Purpose of this Assessment

This assessment task is designed to ensure the student has the required knowledge to work effectively with student and colleagues to support responsible student behaviour.

Role and responsibilities of an education support worker

Legislation, its purpose and key requirements

Organisational policies and procedures for interacting with others, including students and colleagues and for supporting behaviour of students

Communication techniques that generate positive interpersonal interactions and behaviour

Negotiation and conflict resolution techniques

Stages of child development in relation to communication

Communication strategies that support inclusion

Identification of situations where further support or intervention may be required

Support strategies for ensuring the participation of students

Factors that may affect behaviour of students

Principles of trauma-informed practice

Positive support strategies to redirect behaviour and defuse situations

How to recognise situations where further support or intervention may be required

Student Instructions

This assessment task contains Short Answer Questions where you need to provide a response in your own words to demonstrate your knowledge and understanding of the unit. Carefully read through each question and reflect on your learning in this unit, including any additional research you have conducted.

Please note: Where your response does not sufficiently address all the question components, your submission will be returned to you for resubmission.

Assessment Conditions

This assessment is untimed

You may refer to your learning materials during this assessment

You must read and respond to all questions

Answers must be typed and submitted through My eCampus for assessing

You must complete the task independently

No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory or Not Satisfactory

As you complete this assessment task, you are predominately demonstrating your written skills and knowledge to your trainer/assessor

Question 1

Describe the role and responsibilities of an education support worker.

Question 2

Complete the table to identify the relevant commonwealth and/or state-based legislation, its purpose and key requirements relating to:

anti-discrimination

child protection and student safety

confidentiality and privacy

duty of care

Relevant state-based legislation

Legislation

Purpose

Key Requirements

Anti-Discrimination

Child Protection and Student Safety

Confidentiality and Privacy

Duty of Care

Question 3

Describe the reason organisations implement policies and procedures regarding interactions with others, including students and colleagues.

Question 4

Explain the considerations to be made regarding verbal communication in order to generate positive interpersonal interactions and behaviour in others.

Question 5

Explain how non-verbal (e.g. body language) communication is used to communicate interpersonal messages.

Question 6

Explain how active listening can be used to generate positive interpersonal interaction and behaviour in others.

Question 7

Explain how questioning is used to facilitate effective two-way communication with others.

Question 8

List five (5) of the techniques used during a negotiation or to resolve a conflict.

Question 9

According to the “Stages of Language Development Chart” attachment included with this assessment, complete this table to identify key stages of language and communication development in each age group.

Age

Listening ability

Verbal grammar

2–3 years

4–5 years

7–8 years

Question 10

List five (5) the communication strategies that can be used to support inclusion.

Question 11

Describe what techniques you would use to recognise situations where further support or intervention may be required.

Question 12

Describe the strategies you use to ensure the participation of all students.

Question 13

Complete the table to explain how the following factors may impact/influence the behaviour of students.

Factor

Influence on behaviour:

Cultural considerations

Environment

Family circumstances

Language or communication difficulties

Learning difficulties

Physical health issues

Mental health issues

Mood and personality

Social issues

Question 14

Conduct your own research and identify the core principles of trauma informed care or practice. These amount of principles may vary depending on your source, but you must include at least five (5) principles and include a link to your source.

Question 15

Explain how implementing positive support strategies can redirect behaviour and defuse situations.

Question 16

How does volume and tone support positive behaviour? Provide an example of acceptable volume and tone that will promote positive behaviour. Is it ever appropriate to yell when supporting positive behaviour.

Submission Instructions

Please proofread your work and save a copy of your assessment to keep in your own records.

Save the document to include your name in the file for example:

IGB01 – Knowledge Questions – Your Name

Submit your completed assessment for marking by your assessor.