IGB01 Interactions and Guiding Behaviour Workplace Observation
Education & Teaching
25th May 2025
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Workplace Observation Assessment |
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Student name |
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Student email address |
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Workplace Supervisor name |
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Workplace Supervisor contact number |
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Workplace Supervisor email address |
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Workplace Supervisor title |
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Workplace Supervisor Qualification |
Qualified Teacher |
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Cluster Code and Title |
IGB01 Interactions and Guiding Behaviour |
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About this Assessment |
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This assessment is divided into four (4) tasks: Task 1 Student Behaviour Assessment Task 2 Implement Support Task 3 Review of Support Strategies Task 4 Acting on Feedback |
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Assessment resource requirements |
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Access to two (2) focus students Access to a Teacher (Workplace Supervisor) who will observe you and supervise you during student interactions A school to perform the observation tasks A video recording device or smartphone with video recording capabilities IGB01- Parental Consent Form Access to the following policies and procedures from the Acorn College website: Behaviour Support Policy and Procedure Inclusion and Diversity Policy and Procedure Confidentiality Policy and Procedure Recording Learning Progress Policy Positive Behaviour Expectations Acorn College Staff Relationship with Students Policy |
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Acorn College login details |
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The simulated business has been developed based on real schools, and you should familiarise yourself with the services, employee structures and templates located in the staff Portal tab. |
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To access the site, please click on this link: https://acorn.eduworks.com.au/ and click on the ‘Staff Portal Login’ |
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Username: FE.Student Password: FE.Student01 |
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If you have any questions on how to navigate the simulated business, please refer back to your induction module at the start of the course to the Acorn College Learning Centre Guide. |
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Instructions for the Workplace Supervisor |
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Guidance to supervisors about this task The purpose of this assessment is for students to demonstrate the skills and knowledge for the following units of competency: CHCEDS060 Work effectively with students and colleagues CHCEDS061 Support responsible student behaviour
Students will complete the tasks at their workplace/placement, and ensure that you observe them for all required tasks. Observing tasks Use the Observation Checklist in Task 2 to record the outcomes of the student’s performance
Arrangements for redoing the tasks Where students do not correctly or adequately demonstrate the skills and knowledge required for this task, they will need to be given feedback. Depending on their level of their performance and the types of areas in which they did not show competence, you may: Let them redo the task immediately after considering the feedback Request they undertake further learning and redo the task at a later date Discuss timeframes for reassessment with the student when you tell them the outcome for this task Please note: A qualified trainer and assessor will review and assess all the submitted comments and assessment evidence to determine the students’ competence and abilities against the unit of competency requirements. A trainer and assessor will ensure each assessment has been sufficiently completed and determine the final assessment outcome. |
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Task 1 Overview |
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The purpose of this task is for you to speak directly with the Teacher to understand: The students you will be supporting. The appropriate strategies for the needs of the student. The behaviour expectations of the Teacher. |
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Task Instructions |
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Before starting this task, it is recommended that you familiarise yourself with Acorn Colleges: Staff interaction policies and procedures Student and staff interaction policies and procedures Diversity and inclusion policies and procedures Behaviour support policies and procedures
To complete this task, you must: Speak with your Workplace Supervisor (the Teacher) and select two (2) focus, students Using appropriate communication strategies to discuss and understand: The student’s interests Situations where students require assistance Areas of concern for the students Additional factors and needs that may affect the student's behaviour (e.g., cultural, environmental, health issues etc.) Any additional needs that may have impacts on behaviour. The Teacher’s expectations for the behaviour of students Any relevant details of relevant student documentation, e.g., behaviour management plans, individual learning plans etc. Record the information from your discussion in the Task 1.1 Student Behaviour Discussion Template. Your Workplace Supervisor will need to sign off this template to verify the tasks were completed in your workplace. |
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Resource Requirements |
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Task 1 Student Behaviour Discussion Template Acorn College: Behaviour Support Policy Inclusion and Diversity Policy and Procedure Positive Behaviour Expectations Staff Relationship with Students Policy Relevant documentation for the two (2) focus students, e.g., behaviour management plans, individual learning plans etc. The Teacher |
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Student 1 |
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Student’s Age: |
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Year Level |
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Student Interests |
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Additional needs |
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Areas of Concern |
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Patterns and behaviours |
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Frequency |
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Intensity |
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Behaviour Expectations |
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Support Strategies |
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Student 2 |
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Student’s Age: |
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Year Level |
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Student Interests |
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Additional needs |
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Areas of Concern |
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Patterns and behaviours |
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Frequency |
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Intensity |
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Behaviour Expectations |
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Support Strategies |
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Date signed |
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Workplace supervisor name |
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Workplace supervisor signature |
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Date signed |
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*Note to Workplace Supervisor
It is a requirement that all signatures must be done by hand or by inserting a proper electronic signature, where the image is fixed and cannot be moved. Signatures typed in Microsoft Word will not be accepted.
*Trainer and Assessor details and marking may be completed using the internal Learning Management System – rather than signing the paper-based copy.
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Assessor Overall Feedback |
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Satisfactory |
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Not Yet Satisfactory |
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Date: |
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Date: |
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Comments: |
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Task 2 Overview |
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The purpose of this task is for you to demonstrate the skills for positive behaviour support and respectful interactions with the student. |
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Task Instructions |
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For this task, you are to: Provide positive behaviour support for one (1) of the focus students. Under direct supervision, perform the tasks outlined in the Task 2 Observation Checklist Have your Workplace Supervisor complete and sign the Task 2 Observation Checklist Based on your observations and interactions with the focus student, complete the Task 2 Behaviour Report and present the results to the Teacher |
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Resource requirements |
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Access to a student Your Workplace Supervisor Task 2 Behaviour Report Acorn College: Behaviour Support Policy Inclusion and Diversity Policy and Procedure Positive Behaviour Expectations Staff Relationship with Students Policy |
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Task 2 Observation Checklist – To be completed by Workplace Supervisor |
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Instructions: Please tick ‘Yes’ or ‘No’ for each item in the list below
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Student 1 |
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Yes |
No |
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During this task, did you observe the student: |
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1. Relay the behaviour expectations to the student ensuring the Teacher’s expectations are clear by: |
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Communicating in a manner that was appropriate to the student's needs |
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Instructions are suited to the context of the activity For example, if the Teacher expects students to line up quietly in pairs before entering the classroom, this won’t be an instruction used during quiet reading time. |
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Second attempt (if first was not satisfactory) |
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2. Use active listening techniques to: |
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Build trust and rapport with the student |
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Explore the student’s interests where appropriate |
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Ask clarifying questions and confirm information |
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Second attempt (if first was not satisfactory) |
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3. Positively reinforce and acknowledge responsible behaviours using verbal and non-verbal strategies suited for the needs of the student For example, using encouraging words and speaking in a calm, even tone. Maintaining eye contact and getting down at the student’s eye level. Smiling, giving the student a thumbs up to encourage them. |
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Second attempt (if first was not satisfactory) |
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4. Model calm behaviours to the student For example, speaking in a whisper during quiet reading time. |
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Second attempt (if first was not satisfactory) |
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5. Utilise strategies to problem-solve with the student For example, asking prompting or scenario-based questions |
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Second attempt (if first was not satisfactory) |
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6. Anticipate the need for assistance or intervention and redirect behaviours and defuse situations of conflict, frustration or stress: |
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Using techniques that are appropriate for the student's individual needs For example, removing the student from the classroom, having the student count to 10, and using grounding techniques. |
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Ensuring that minimal impact on others occurs as a result of the behaviours |
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Second attempt (if first was not satisfactory) |
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7. Adapting or modifying communication strategies to suit the focus student. For example, age-appropriate language, sentence structure, and specific words and phrases to be used. |
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Second attempt (if first was not satisfactory) |
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8. Ensure that the safety of self and others is maintained at all times. For example, the physical set-up of the room means that there are no trip hazards. Students are supervised at all times. Students are removed if there are aggressive behaviours |
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Second attempt (if first was not satisfactory) |
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9. Encouraging self-determination by allowing them to make decisions for themselves and experience the consequences of actions and decisions |
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Second attempt (if first was not satisfactory) |
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10. Demonstrate inclusive behaviours, ensuring the diversity and individual background of the student are respected For example, showing respect for religious beliefs, the privacy of their family circumstances or learning difficulties is maintained |
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Second attempt (if first was not satisfactory) |
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11. Implement the support strategies as directed by the Teacher, ensuring they act within their scope of responsibility |
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Second attempt (if first was not satisfactory) |
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Student name |
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Student signature |
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Date signed |
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Workplace supervisor name |
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Workplace supervisor signature |
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Date signed |
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*Note to Workplace Supervisor
It is a requirement that all signatures must be done by hand or by inserting a proper electronic signature, where the image is fixed and cannot be moved.
*Trainer and Assessor details and marking may be completed using the internal Learning Management System – rather than signing the paper-based copy.
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Assessor Overall Feedback |
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Satisfactory |
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Not Yet Satisfactory |
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Date: |
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Date: |
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Comments: |
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Student 1 – Behaviour Report |
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Student’s Age: |
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Year Level |
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Areas of Concern Displayed During Session |
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Patterns and behaviours |
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Frequency |
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Intensity |
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Behaviour During Session |
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Response to Support Strategies |
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Suggestions for future behaviour support strategies |
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Teacher name |
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Teacher signature |
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Date signed |
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*Note to Workplace Supervisor
It is a requirement that all signatures must be done by hand or by inserting a proper electronic signature, where the image is fixed and cannot be moved. Signatures typed in Microsoft Word will not be accepted.
*Trainer and Assessor details and marking may be completed using the internal Learning Management System – rather than signing the paper-based copy.
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Assessor Overall Feedback |
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Satisfactory |
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Not Yet Satisfactory |
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Date: |
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Date: |
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Comments: |
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Task 3 Overview |
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The purpose of this task is for you to critically reflect on the work you have conducted in this cluster so far and be able to seek feedback to improve your performance. |
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Task Instructions |
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For this task, you are to: Use the Task 3 Reflection Questionnaire to reflect on: Your interactions with the Teacher and student in Tasks 1 and 2 The support strategies you implemented and their effectiveness Your own biases and how they may have or may impact your work and the effectiveness of support strategies Seek feedback on outcomes with your Workplace Supervisor. Your Workplace Supervisor will need to review your answers and provide feedback using questions 11 and 12. Review your supervisor's feedback carefully, as you will need to implement this in Task 4 |
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Resource requirements |
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Task 3 Reflection Questionnaire Your Workplace Supervisor |
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Reflection Questionnaire |
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1. Think back to your discussion with the supervisor. Please explain how you used practical communication skills to discuss their expectations and students' needs. In your response, include the different questions you asked throughout the discussion. |
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2. Explain how your communication methods differed when interacting with the Teacher in comparison to the student |
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3. In this section, you are to consider your own biases. How do you think they impact your interactions with students and behaviour support strategies? |
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4. Describe the different inclusive practices you used during the interaction with the student. |
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5. How did you ensure that behaviour expectations were clear to the student? |
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6. Describe how you responded to the student’s verbal cues. |
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7. Describe how you responded to the student’s to non-verbal cues of the students |
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8. What specific strategies were implemented, and how effective were they? |
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9. Describe any obstacles you encountered during the interaction. |
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10. Were there any additional factors you noted that influenced the student’s behaviours? |
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11. Supervisor – Please provide feedback on the student’s performance. |
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12. Supervisor – Please provide feedback on support strategy suggestions made by the student in the behaviour report. |
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13. Reflect on the experience, observations, performance and supervisor feedback. In this section, describe the areas you believe you could improve and what you will do differently. |
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Workplace supervisor name |
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Workplace supervisor signature |
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Date signed |
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*Note to Workplace Supervisor
It is a requirement that all signatures must be done by hand or by inserting a proper electronic signature, where the image is fixed and cannot be moved. Signatures typed in Microsoft Word will not be accepted.
*Trainer and Assessor details and marking may be completed using the internal Learning Management System – rather than signing the paper-based copy.
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Assessor Overall Feedback |
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Satisfactory |
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Not Yet Satisfactory |
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Date: |
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Date: |
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Comments: |
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Task 4 overview |
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This task aims to allow you to act on feedback to improve your performance in your interactions with students when interacting with the student and providing positive behaviour support. |
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Task instructions |
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To complete this task, you must incorporate the feedback you obtained from your Workplace Supervisor in Task 3 and provide positive behaviour support to the second focus student. This observation must be: Conducted under the supervision of your Workplace Supervisor. Recorded so that your assessor can directly observe you completing the task. To see an overview of the task requirements, please view the Task 4 Skills Checklist below.
Note: This checklist is for your reference only. It outlines the criteria the assessor will be looking for in your video recording. Ensure that you demonstrate all skills listed in your video.
IMPORTANT: Before you can complete this task, you must obtain parental consent to conduct the video recording. Submit the completed IGB01 Parental Consent Form with this assessment.
Based on your observations and interactions with the focus student, complete the Task 4 Behaviour Report and present the results to the Teacher. |
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Resource requirements |
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Your Workplace Supervisor The Teacher Focus Student 2 A school environment in which to conduct the activity Signed IGB01 Parental Consent Form Task 4 Observation Summary IGB Video Recording Submission Checklist Acorn College: Behaviour Support Policy Inclusion and Diversity Policy and Procedure Positive Behaviour Expectations Staff Relationship with Students Policy |
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Task 4 Skills Checklist |
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During the activity, did you: |
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1. Relay the behaviour expectations to the student ensuring the Teacher’s expectations are clear. |
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2. Use active listening techniques. |
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3. Positively reinforce and acknowledge responsible behaviours. |
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4. Model calm behaviours to the student. |
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5. Utilise strategies to problem-solve with the student. |
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6. Anticipate the need for assistance or intervention and redirect behaviours and defuse situations of conflict, frustration or stress. |
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7. Adapting or modifying communication strategies to suit the focus student. |
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8. Ensure that the safety of self and others is maintained at all times. |
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9. Encouraging self-determination in the student. |
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10. Demonstrate inclusive behaviours. |
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11. Implement the support strategies as directed by the Teacher, acting within your scope of responsibility. |
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12. Act on and incorporate feedback presented by Workplace Supervisor. |
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Student 2 – Behaviour Report |
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Student’s Age: |
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Year Level |
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Areas of Concern Displayed During Session |
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Patterns and behaviours |
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Frequency |
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Intensity |
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Behaviour During Session |
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Response to Support Strategies |
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Suggestions for future behaviour support strategies |
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Teacher name |
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Teacher signature |
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Date signed |
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*Note to Workplace Supervisor
It is a requirement that all signatures must be done by hand or by inserting a proper electronic signature, where the image is fixed and cannot be moved. Signatures typed in Microsoft Word will not be accepted.
*Trainer and Assessor details and marking may be completed using the internal Learning Management System – rather than signing the paper-based copy.
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Assessor Overall Feedback |
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Satisfactory |
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Not Yet Satisfactory |
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Date: |
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Date: |
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Comments: |
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General instructions for the student: Ensure that all signatures/initials in your submissions must be dated. Complete the assessment sub-tasks in the order given. You must ensure that you read all instructions carefully before the task begins. You MUST submit all the evidence as specified below. Should you have any concerns, please contact the Assessor at Foundation Education. |
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The student has completed the Workplace Assessment Tasks and submitted the evidence for each Part and/or Task as specified below: Please tick a mark against each evidence submitted by the student. |
Tick mark against each evidence submitted by the student. |
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Task 1 |
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Completed Task 1 Student Behaviour Discussion Template (for two students) – Signed by the Teacher |
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Task 2 |
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Task 2 Observation Checklist – completed by the Workplace Supervisor |
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Task 2 Behaviour Report - Signed by the Teacher |
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Task 3 |
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Completed R eflection Q uestionnaire – signed by the Workplace Supervisor |
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Task 4: |
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Completed Parental Consent Form – for the focus student. |
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Video submission |
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Task 4 Behaviour Report – Signed by the Teacher |
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